The Supplier shall establish and maintain their quality system (AS9120 or AS9100 as applicable). The supplier shall notify Aerocom if their quality system certification status changes. Aerocom may make conditional exceptions based on supplier survey information or applicable customer requirements.
Acceptance of product is subject to inspection by Aerocom's Quality Department. Aerocom reserves the right to refuse any product that does not pass its quality inspection.
Supplier agrees to notify Aerocom, in a timely manner (within 24 hours of becoming aware of) in writing, of any nonconforming product
Supplier agrees to resolve any nonconformity brought up by Aerocom by the due date established by Aerocom. If this is not possible, the supplier agrees to advise Aerocom of the delay. The supplier may still be subject to request for corrective action.
Supplier agrees to notify Aerocom in a timely manner of any changes in product definition, or changes in manufacturing location
Aerocom reserves the right to review the supplier's Quality Management System and qualification of personnel.
Supplier shall flow down to sub-tier suppliers the applicable requirements of the purchase order
Supplier must ensure that their employees are aware of their contribution to product or service conformity, product safety, and the importance of ethical behaviour.
Supplier agrees to analyze risks involved in accepting and processing Aerocom purchase orders.
Supplier agrees to ensure product quality by using appropriate means, such as sampling based on MIL standards.
Supplier agrees to take every action necessary to prevent the use of suspected unapproved, unapproved, and counterfeit parts.
Supplier agrees to provide right of access to Aerocom, their customers, and regulatory authorities to all facilities, including the plant of any subcontractor, involved in the order and to all applicable records in order to verify the quality of work, records and material.
Supplier agrees to provide Certificates of Conformity (including identification of revision of the parts), Material Test reports (stating actual chemical composition and actual mechanical properties as required by the specification). Material test reports and full chain of custody documentation is required and must be shipped with the goods. These documents shall be legible (reproducible condition). Aerocom may refuse to accept material delivered without the required documentation.
The supplier shall maintain full traceability of material used in the manufacturing or distribution of the delivered parts. Supplier must ensure that product lot numbers and revision level of the configuration are on the merchandise or packaging labels, and on accompanying documentation.
Supplier agrees to keep all records and documents related to this purchase order for a period of 10 years or as specified on the purchase order (as required by the end user). Supplier agrees to inform Aerocom of the expiry of the record retention period and provide the records to Aerocom if requested to do so.
Supplier shall inform Aerocom of any delay in shipment. The shipping date shall be established / reconfirmed when the order is placed. The Supplier will be evaluated on their ability to respect the agreed upon shipping date.